Frequently Asked Questions

1. Who can apply for Installment plans?

All Salaried class individuals and Business Owners are encouraged to apply for our installment plans.
2. How can I apply for any plan?

1. Visit our website www.zubielectronics.com
2. Select the product you wish to purchase.
3. Fill in the online order form (copy of the order form will be sent to you via email).
4. Our friendly sales team will contact you for your order confirmation.
5. You will be informed your selected product after submitting the required documents and an approval from ZE Team.
3. ZE have any physical outlets where I can see the products and ZE Plans?

We have 180+ Outlets nationwide.
4.What should I do if my item has not arrived per the committed time?

In the case of delay delivery, please contact the assigned Relationship Officer or call at our Helpline and they will let you know the exact position.
5. Can I change my order?

Once your request has been approved by all required documents and Advance Payment Cheque you cannot change your request for any other Item.
6. Is this an interest-free plan?

Yes, the plan is absolutely interest-free.
7. How do I pay my installments?

Payments can be made through Credit card at the branch and also through Post Dated Cheques.
8. How many brands are available in ZE plan?

Currently, ZE is offering top of the line brands.
9. Which products offered in ZE plan?

ZE is mainly offering a variety of different brands Consumer Electronics including Home Appliance, Power Solution, Kitchen Appliances, Auto and Digital Appliances.
10. How do I get after sales support?

Most of the products sold on ZE plans are under local warranty so all you need to do is check the warranty card and call the respective customer care centers for efficient services.
12. Can I apply from anywhere in Pakistan?

You can apply for any plan if the plan is available in your city.
13. How safe is my personal information?

Your personal information/data is secure with ZE data system.
14. Can I purchase more than one item in installments from ZE?

You can purchase more than one item on installment from ZE subject to Terms and Condition.

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